Hotel English
http://202.193.128.12/JDYY/main.asp
Contents
Unit 1 Front Office Service
Unit 2 Housekeeping Department
Unit 3 Food and Beverage Department
Unit 4 Shopping Center
Unit 5 Entertainment Center
Unit 6 Business Center
Contents
Unit 1 Front Office Service
Unit 2 Housekeeping Department
Unit 3 Food and Beverage Department
Unit 4 Shopping Center
Unit 5 Entertainment Center
Unit 6 Business Center
Unit 1 Front Office Service
Topic 1 Introduction of Front Office Service
Topic 2 Room Reservation
Topic 3 Canceling Room
Topic 4 Check In
Topic 5 Bell Service
Topic 6 Morning Call
Topic 7 Information Service
Topic 8 Foreign Currency Exchange
Topic 9 Settling Guest's Complaints
Topic 10 Check Out
Topic 1 Introduction of Front Office Service
Topic 2 Room Reservation
Topic 3 Canceling Room
Topic 4 Check In
Topic 5 Bell Service
Topic 6 Morning Call
Topic 7 Information Service
Topic 8 Foreign Currency Exchange
Topic 9 Settling Guest's Complaints
Topic 10 Check Out
Unit 2 Housekeeping Department
Topic 1 About Housekeeping
Topic 2 Showing the Room
Topic 3 Introducing Equipment Functions
Topic 4 Cleaning the Room
Topic 5 Laundry Service
Topic 6 Maintenance Service in the Guest Room
Topic 7 Mini-bar Service
Topic 8 Changing Room Service
Topic 9 Emergency
Topic 10 Facilities Supplying
Topic 1 About Housekeeping
Topic 2 Showing the Room
Topic 3 Introducing Equipment Functions
Topic 4 Cleaning the Room
Topic 5 Laundry Service
Topic 6 Maintenance Service in the Guest Room
Topic 7 Mini-bar Service
Topic 8 Changing Room Service
Topic 9 Emergency
Topic 10 Facilities Supplying
Unit 3 Food and Beverage Department
Topic 1 A Reservation Call for a Table
Topic 2 Greeting (Receiving) the Guests
Topic 3 Helping to Order Some Dishes
Topic 4 Western Food
Topic 5 Service during the Meal
Topic 6 Bar Service
Topic 7 Offering Room Service
Topic 8 Dealing with Dinner's Complaints
Topic 9 Taking the Bill
Topic 1 A Reservation Call for a Table
Topic 2 Greeting (Receiving) the Guests
Topic 3 Helping to Order Some Dishes
Topic 4 Western Food
Topic 5 Service during the Meal
Topic 6 Bar Service
Topic 7 Offering Room Service
Topic 8 Dealing with Dinner's Complaints
Topic 9 Taking the Bill
Unit 4 Shopping Center
Topic 1 At the Tourist Souvenir Department
Topic 2 At the Textile and Knitwear Department
Topic 3 At the Arts and Crafts Department
Topic 4 At the Chinese Medicine Counter
Topic 5 At the Foodstuff Counter
Topic 6 At the Book Counter
Topic 7 Chinese Seal Cutting, Painting and Stationery Counters
Topic 8 At the Penjing (Potted Landscape) Counter
Topic 1 At the Tourist Souvenir Department
Topic 2 At the Textile and Knitwear Department
Topic 3 At the Arts and Crafts Department
Topic 4 At the Chinese Medicine Counter
Topic 5 At the Foodstuff Counter
Topic 6 At the Book Counter
Topic 7 Chinese Seal Cutting, Painting and Stationery Counters
Topic 8 At the Penjing (Potted Landscape) Counter
Unit 5 Entertainment Center
Topic 1 In the Fitness Center
Topic 2 At the Barber's
Topic 3 Bowling Center
Topic 4 Tai Chi & Qigong
Topic 5 In the Night Club
Topic 6 English Communicative Competence and Strategy
Topic 1 In the Fitness Center
Topic 2 At the Barber's
Topic 3 Bowling Center
Topic 4 Tai Chi & Qigong
Topic 5 In the Night Club
Topic 6 English Communicative Competence and Strategy
Unit 6 Business Center
Topic 1 A Brief Introduction of the Business Center
Topic 2 Using Internet and Printer
Topic 3 Courier Service
Topic 4 Photocopy
Topic 5 Sending a Fax for a Customer
Topic 6 Convention Service
Topic 7 Telephone Service
Topic 1 A Brief Introduction of the Business Center
Topic 2 Using Internet and Printer
Topic 3 Courier Service
Topic 4 Photocopy
Topic 5 Sending a Fax for a Customer
Topic 6 Convention Service
Topic 7 Telephone Service